Refund policy

Refunds (if applicable)

Once your order is cancelled, we will send you an email to notify you that we have cancelled your order. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business working days.

• Store all products in a cool, dry place away from water & direct sunlight. Keep the jar caps tightly sealed when not in use. Do not put wet fingers/spoons in the jars.
• All products are preservative & chemical free & hence should be used within 6 to 9 months as the efficacy of the products will reduce with time.
• Changes in colour & fragrance with time are normal as products are natural & botanical. If unsure, please confirm with us before use.
• Refrigerate if the weather is too hot.
• All products are customised as per the weather & hence the colour, fragrance & consistency may differ in each order.
• Please check all the products as soon as you receive them. Any problems/complaints about the order(damaged/spoilt)should be reported within 48hrs from the time of delivery. Necessary action will be taken. After 48hrs complaints will not be entertained.
• Please do a patch test before application. Natural ingredients may cause sensitivity in some people.
• Strictly No returns / Refunds. (Unless products are damaged / spoilt)
• For any further queries, pls contact +919822391148 or visit our website www.aromafairy.in